Privacy Policy

Last updated: 11 August 2026

Qinico ("we", "us", "our") operates from Unit 60, 3/F, Yau Lee Centre, No. 45 Hoi Yuen Road, Kwun Tong, Hong Kong, with offices in mainland China and Australia. This Privacy Policy explains how we collect, use and protect personal information when you visit our website or contact us with an inquiry.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact details such as your name, company name, email address, phone number and country when you submit an inquiry through our website or contact us via WhatsApp.
• Business information you share with us in the course of an inquiry, such as product requirements, order volumes and destination markets.
• Correspondence between you and our team.

We do not intentionally collect sensitive personal data, and we ask that you do not include such data in your inquiries.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotations.
• Perform and administer trading agreements, including sourcing, quality control, logistics and documentation.
• Communicate with you about your orders and our services.
• Comply with legal, customs and regulatory obligations in the jurisdictions in which we operate.

3. Sharing of Information

We do not sell your personal information. We share information only where necessary to serve you, including with:

• Manufacturing and supply partners, freight forwarders, inspection agencies and customs brokers involved in fulfilling your order.
• Service providers that support our website and communications, such as form processing and messaging services.
• Government authorities where required by applicable law or export regulations.

4. International Transfers

Because we operate across Hong Kong, mainland China and Australia, information you provide may be transferred between our offices and to partners in destination markets. We take reasonable steps to ensure information remains protected wherever it is processed.

5. Data Retention

We retain personal information for as long as needed to respond to your inquiry, perform our contractual obligations and meet legal and accounting requirements. When information is no longer required, we delete or anonymise it.

6. Security

We apply reasonable technical and organisational measures to protect personal information against unauthorised access, loss or misuse. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.

7. Third Party Services

Our website may use third party services such as form processing providers and WhatsApp for communication. Your use of those services is also governed by their own privacy policies, which we encourage you to review.

8. Your Rights

Subject to applicable law, including the Personal Data (Privacy) Ordinance of Hong Kong, you may request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised. Continued use of our website after changes take effect constitutes acceptance of the revised policy.

10. Contact Us

For any questions about this Privacy Policy or our handling of personal information, contact us at:

• Email: [email protected]
• WhatsApp: +61 424 199 221
• Hong Kong: Unit 60, 3/F, Yau Lee Centre, No. 45 Hoi Yuen Road, Kwun Tong, Hong Kong
• China: 3/F, No. 19 Zhongxian Lane, Haishu District, Ningbo, Zhejiang, China
• Australia: 132 Bower Street, Manly NSW, Australia