What products do you source?
We specialize in premium foods, furniture, and electronics from direct factories in China and Australia.
What is the minimum order quantity (MOQ)?
MOQs vary by product and factory. We work with suppliers ranging from small batch to large-scale production. Contact us for specific requirements.
How long does the sourcing process take?
From inquiry to delivery typically takes 6-12 weeks depending on product complexity, production time, and shipping method.
Do you provide samples?
Yes, we arrange product samples for your approval before production begins. Sample costs and shipping are quoted separately.
What payment methods do you accept?
We accept wire transfer, letter of credit, and other secure payment methods. Payment terms are negotiated based on order size and relationship.
How do you ensure quality?
We conduct factory audits, pre-production sample approval, in-process quality inspections, and final pre-shipment inspections.
What shipping options are available?
We offer sea freight (most economical for large orders), air freight (faster, higher cost), and can arrange door-to-door delivery.
Do you handle customs clearance?
We provide all necessary export documentation. Import customs clearance depends on your destination country's requirements.