Our 6-Step Process
From your first inquiry to final delivery, we handle every detail. You get one point of contact and complete visibility at each stage.
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01
Inquiry
Send us the product, target specification, quantities and destination. Within 24 hours you get our questions, an honest read on feasibility, and a first direction on price.
You receive: initial pricing direction
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02
Factory Matching
We shortlist factories from our own network, matched to your specification and volume. These are plants we have visited and worked with, not names from a directory.
You receive: a shortlist with indicative quotes
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03
Negotiation & Specification
We negotiate at the factory, in Mandarin. Product spec, customization, packaging, tolerances and commercial terms are agreed and put in writing before anything is produced.
You receive: a signed specification and terms
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04
Production & Quality Control
Production is monitored against the agreed spec and goods are inspected before shipment. For food orders, cold chain integrity is checked at every handover point.
You receive: an inspection report with photos
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05
Logistics & Documentation
Freight, export documentation, certificates and customs requirements for your destination are handled by us, with updates at every milestone, not just at departure.
You receive: the full document set and live updates
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06
Delivery & After-Sales
Goods arrive as specified, and we stay reachable after they do. Most of our volume comes from buyers on their second, fifth or twentieth order, and we intend to keep it that way.
You receive: a partner for the next order